Introducing “DSV Academy’s Zoho Desk Admin Training Program”! This comprehensive course is designed to equip new Zoho Desk Admins with the essential skills to oversee all critical functions in Zoho Desk effectively. Our training covers fundamental and advanced configurations, enabling you to set up processes, implement data security settings, and utilize automation to streamline operations.

Throughout the course, you will develop a deep understanding of Zoho Desk’s customization and integration capabilities, empowering you to tailor the platform to meet your specific requirements. Join us at DSV Academy to embark on your journey to becoming a proficient Zoho Desk Administrator!

Who it is for?

In Zoho Desk, Admin has all the permissions to set up the process flow, enable permission for the agents, and automate functionalities for your organization. Individuals or members who are responsible for the setup, configuration, and maintenance of their organization’s Zoho Desk software should take this course.