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Categories: Sales

About Course

Welcome to “DSV Academy’s Zoho CRM Admin Training Course”! This comprehensive program is designed to provide new Zoho CRM Admins with both fundamental and advanced configuration training. Throughout the course, you will learn how to efficiently set up processes, implement data security settings, and leverage automation to streamline your CRM operations.

Our training goes beyond the basics, allowing you to gain a deep understanding of Zoho CRM’s customization and integration options. With this knowledge, you’ll be able to tailor Zoho CRM to suit your organization’s specific requirements, enhancing productivity and maximizing the potential of this powerful customer relationship management platform.

Join us at DSV Academy and embark on a learning journey that will equip you with the skills to become a proficient Zoho CRM Administrator, making a significant impact on your organization’s sales and customer management processes.

Who it is for?

CRM admins who are responsible for the setup, configuration, and maintenance of their organization’s Zoho CRM software.

Course Content

General

  • Personal settings
    12:17
  • Company details
    05:11

Sales process automation

Inventory management

Support

Users and control

User Interface

Basic customizations

Advanced customizations

Channels

Automation

Process Management

Data Administration

Marketplace

Other Modules

Developer Space

Mobile Apps

Zoho Directory

Zia

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